Privacy Policy

We are dedicated to protecting your data and ensure we comply with GDPR. We maintain the technical, security and organisational measures to protect personal data against unlawful use, accidental loss, damage or disclosure.

How do we collect your information?

When registering to use our website you are agreeing to disclose your personal information to us. Upon registration you will be asked to provide information such as your name, address and email address. This information allows us to process and fulfil your order as well as notifying you on your order status. We will not use your details for marketing activity unless you consent to receiving emails from us. You can unsubscribe from these emails at any time by clicking ‘unsubscribe’ at the end of our newsletters.

How do we use your information?

We will not sell or disclose any personal data to any third party unless required to do so by law. We use a sub-processor for IT support who are also GDPR compliant.

Retention of Data

We will not retain order data longer than is necessary to fulfil the purposes for which it was collected. Data obtained for order processing will be kept for 120 days for order query, refund and replacement purposes. From there, this data will be archived for VAT purposes.

Securing your personal information

We use Secure Socket Layers (SSL), the most advanced security system available. All the personal information you enter, including your name, address, is encrypted by secure server software before it is safely transmitted across the internet. All data is held on servers which are located in London (UK). The EEA comprise of Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK. Personal data can be transferred, processed and stored within these countries safely and securely as they offer an adequate level of protection to personal data in comparison to the UK.

There are number of additional countries that can also offer an adequate level of protection these are Andorra, Argentina, Canada, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay and the US.

For the purposes of providing this service currently your data is stored within the UK.  If your information is to be sent outside Europe, we will make sure that it will be subject to standards of protection and security that are as high as those we use here in the UK.

We take your data very seriously therefore we will always conduct a full review of all our supplier’s processes and procedures including storage solutions for our data. To ensure adequacy when sending your data outside of the EEA we put in place contracts based on the Standard EU Model Contract Clauses which are designed by the European Commission to guarantee adequacy for any data transfer and processing of this nature.

Securing your password

When you register, you do so as an individual. You must not share your username and password with anyone else. We know that you may use the same password for other internet accounts, and that it is highly sensitive. Rest assured, your password will remain encrypted and we do not have access to it

Credit Card Transactions

Your card details are not recorded or stored in our database. They are encrypted and transferred securely to our payment service provider for immediate authorisation. Once we have received authorisation from the payment service provider we will confirm your order.

GDPR and Your Rights

We assume that all users have carefully read this document and agree to its contents. We reserve the right to change our privacy policy at any time. You have the right to access the personal data that we hold on you, to rectify your personal data or request that we delete your data. If you wish to obtain a copy of the information we hold about you or send a request for delete or rectification please send written request to Spesh Gifts Ltd, Crown House 27 Old Gloucester Street London WC1N 3AX

Cookie Policy

Cookies are small text files stored on your device when you access most websites on the internet. Speshgifts.com uses cookies in order to make the website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how speshgifts.com is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on speshgifts.com is set out in the box below.

Using speshgifts.com means you agree to our use of cookies. You can choose to restrict, or block cookies set on speshgifts.com through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org. Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on speshgifts.com may impact the functionality or performance of the speshgifts.com website, or prevent you from using certain services provided through speshgifts.com. It will also affect our ability to update speshgifts.com to cater for user preferences and improve performance.

The following categories of cookie are currently set on speshgifts.com:

Cookie CategoryCookie NameCookie Description
Google_utmaA Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred.
_utmbA Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.
_utmcA Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.
_utmvUsed for reporting in Google Analytics classifying the visitor.
_utmzA Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.
PREF, NIDThis cookie is set by Google Maps when you load a map of our location
MagentoCARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.